# Can I cancel my  order?

> Once an order is

Source: https://onceuponafarm.kustomer.help/en_us/can-i-cancel-my-order-SkHfEkSln

Last updated: 2026-04-02T17:57:09.914Z

We do our best to prepare and ship orders quickly so you get your little one’s favorites fresh and on time. Because of that, orders move fast once they’re processed.

Here’s how cancellations work:

*   Once an order has been **charged and/or prepared**, we’re unable to make any changes or cancellations.
    
*   You can cancel upcoming subscription orders **up to 11:59 p.m. PST the day before your charge date.**
    
*   After that time, any changes will apply to your **next** order.  
      
    

(Example: If your charge date is Wednesday, changes made Wednesday morning (after midnight) will apply to your next shipment.)

If you’re on a subscription plan, you can **change the next charge date**, **skip, pause or cancel** your next order anytime before that cutoff by logging into your account and selecting **Manage My Subscription.**

Please see [**Account Management**](https://onceuponafarm.kustomer.help/en_us/how-do-i-manage-my-subscription-SktB_04e3) article for further instructions 

For help or special situations, reach out to **care@uponafarm.com** — our team is happy to assist.

Our Shipping Terms & Conditions can be found [here](https://onceuponafarmorganics.com/pages/terms-conditions).